Privacy Policy

Tactic Financial ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information.

This policy applies to all users worldwide, including those protected under the General Data Protection Regulation (GDPR), the Swiss Federal Act on Data Protection (FADP), the Brazilian General Data Protection Law (LGPD), and applicable United States privacy laws.

1. Information We Collect

Information you provide directly:

Contact information: Name, email address when you subscribe to our newsletter or register for programs.

Account data: Information you provide when creating an account on our learning platforms.

Learning progress: Course completion status, quiz scores, and certificate data stored on our external learning platforms.

Payment information: Processed securely through third-party payment providers (we do not store card details).

Communications: Messages you send us via email or contact forms.

Information collected automatically:

Usage data: Pages visited, time spent on pages, navigation patterns.

Device information: Browser type, operating system, screen resolution.

Cookies and similar technologies: As described in our Cookie Policy.

2. How We Use Your Information

We use your personal data for the following purposes:

Delivering our educational programs and services.

Sending newsletters and marketing communications (with your consent).

Processing payments and managing your account.

Improving our website, content, and user experience.

Responding to your inquiries and providing support.

Complying with legal obligations.

3. Legal Basis for Processing

Under GDPR, FADP, and LGPD, we process data based on:

Consent: When you subscribe to our newsletter or accept cookies.

Contract performance: When processing is necessary to deliver services you've purchased.

Legitimate interest: For website analytics and improving our services.

Legal obligation: When required by applicable law.

4. Data Sharing

We do not sell your personal data. We may share data with:

Service providers: Payment processors, email delivery services, hosting providers, and analytics tools.

Legal requirements: When required by law, court order, or governmental authority.

5. International Data Transfers

Your data may be transferred to and processed in countries outside your country of residence, including the United States, Brazil, and Switzerland. We ensure appropriate safeguards are in place, including standard contractual clauses approved by the European Commission where applicable.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected. Newsletter subscriptions are retained until you unsubscribe. Account data is retained for the duration of your account plus any legally required retention period.

7. Your Rights

Depending on your jurisdiction, you have the right to:

Access your personal data.

Rectify inaccurate or incomplete data.

Delete your personal data ("right to be forgotten").

Restrict or object to processing.

Data portability — receive your data in a structured format.

Withdraw consent at any time.

GDPR (EU/UK): You have the right to lodge a complaint with a supervisory authority if you believe our processing of your data infringes data protection laws.

LGPD (Brazil): You also have the right to confirmation of processing, anonymization of unnecessary data, and information about entities with whom your data has been shared.

CCPA (US): California residents have the right to know what personal information is collected, request deletion, and opt-out of the sale of personal information (we do not sell personal information).

8. Contact Us

For any privacy-related questions or to exercise your rights, please contact us at: [email protected]